Personalized Service With Impact

Always the latest software and assistance when you need it.

Dear PROCAD customer,

Our services are the perfect complement to PROCAD’s products and dedicated to keeping you working efficiently. Our customers are very satisfied with our service. And that makes us very proud.

Our software updates and service packs will always keep you up to date. And our dedicated support team is there to provide personal assistance when you need it:

Support hotline: +49 (0)721 96 56-666

We’re here to solve your problems quickly and accurately. Just give us a call.

Claudia Guigas
Head of Customer Care

Stay up to date

Keep your solution running at peak performance and availability.

Get help fast

Talk directly to our experts right from the start.

We speak English

Receive personal assistance in English and German.

Happy customers

We are proud to say that our customers are very satisfied with our service.

All Services Under One Roof

PROCAD customers benefit from exclusive services in our support portal.

“PROCAD relies on employees who, in addition to knowing their own software, have hands-on design expertise. They simply understand us and our needs.”

Bürkert_Josef Opitz

“We really feel like we are in good hands. Help is always right around the corner. In those rare cases when the hotline can’t find a solution right away, they will refer you directly to the development department.”

Bürkert_Edgar Ernst

Our PROOM Online Services
Do you have questions, need more facts, or want to contact us? You’ve come to the right place.

Our Goal Is to Enable Your Success
Today, more than 600 customers have chosen PROCAD for their product and document lifecycle management needs (PDM/PLM software).